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Software discovery for real tasks

Synthesia for employee training and software walkthroughs

Synthesia helps learning teams create scripted avatar lessons, record actual software steps, and maintain language versions of an explainer.

Main task A new hire needs to complete a real software task.

Who it fits

Learning and development, customer education, and support teams updating repeated procedures.

Which problems does it solve?

INTERACTIVE PROBLEM SOLVER™

01A new hire needs to complete a real software task.
How to solve it
Record the actual clicks and use an avatar for a short introduction and recap.
Relevant capabilities
Screen Recorder, AI Avatars
Who it fits
Learning and development, customer education, and support teams updating repeated procedures.
What to check
Verify steps with a subject matter expert. Check whether the plan supports the needed branding, recording, and translation features.
02A safety lesson needs versions for different facilities.
How to solve it
Create one reviewed master and validate local procedures before translating individual scenes.
Relevant capabilities
Video Translation, Brand Kits
Who it fits
Learning and development, customer education, and support teams updating repeated procedures.
What to check
Verify steps with a subject matter expert. Check whether the plan supports the needed branding, recording, and translation features.
03A subject matter expert has notes but no lesson script.
How to solve it
Use Assistant to draft a sequence and confirm that each scene has one measurable action.
Relevant capabilities
Assistant, AI Avatars
Who it fits
Learning and development, customer education, and support teams updating repeated procedures.
What to check
Verify steps with a subject matter expert. Check whether the plan supports the needed branding, recording, and translation features.

Documented capabilities

AI Avatars

Adds a speaking presenter to a scripted scene.

Use case
A training module opens with an avatar explaining the learning goal.
Practical benefit
A consistent host can structure a course.
What to check
Check name pronunciation and pacing.
Provider sources ↗

Screen Recorder

Captures a live screen or adds a supported recording.

Use case
An IT trainer shows a new approval flow.
Practical benefit
The audience sees the real steps.
What to check
Hide sensitive information and check zoom.
Provider sources ↗

Assistant

Helps create a video draft through an interactive briefing.

Use case
A course designer turns a topic into a reviewable scene list.
Practical benefit
Reviewers have a structured starting point.
What to check
Verify all instructions and examples.
Provider sources ↗

Video Translation

Supports translating and dubbing video.

Use case
A central training module is adapted for a second location.
Practical benefit
Existing material can support new versions.
What to check
Check availability and local language accuracy.
Provider sources ↗

Brand Kits

Provides reusable brand styles and assets.

Use case
A company applies a consistent look to onboarding lessons.
Practical benefit
Authors can begin with shared design choices.
What to check
Workspace access varies by plan.
Provider sources ↗

Practical steps

What to check

Verify steps with a subject matter expert. Check whether the plan supports the needed branding, recording, and translation features.

Check billing currency, billing period and current plan on the provider site.

Product languages · Voice output · American English, European Spanish, Mexican Spanish, Spanish (United States)

Regional availability · Confirm with the provider

Plans and limits from the provider ↗

Visit official website ↗

Frequently asked questions

Can I include footage of an actual application?

Yes. Record the screen or import supported footage. Remove customer and employee data before capture.

Can an avatar explain a workflow on its own?

Use it to introduce the task. Show the actual interface for steps where screen context matters.

What can Assistant produce from a learning objective?

It helps draft a video outline and scenes. A subject matter expert should validate the resulting instructions.

What should I check in a translated safety lesson?

Review required terms, local procedures, and the speed of the spoken instructions.

Is HeyGen worth comparing for the same project?

Yes if a recognizable presenter and localization of an existing update are more important than the lesson workflow.

Conversation AI Start™

What should I check next?

How can an enablement team teach a workflow after the product interface changes?

Record only the changed action, replace that scene, and review the updated captions and reference material.

How do I get a safety walkthrough ready for a pilot site?

Use local examples, test the subtitles, and have a learner demonstrate the procedure after watching.

What does the built-in recorder add to an avatar lesson?

It lets the lesson show the real procedure while keeping presenter scenes in the same project.

When is an audio-first solution enough?

If the screen recording is complete and only narration needs replacing, test ElevenLabs against the same excerpt.

How should I evaluate a plan for a library of short courses?

Estimate minutes, languages, update frequency, and team workflows. Test a real module before choosing.

Who should trial a shared brand kit for training?

Learning teams with several authors who need a repeatable visual format across departments.

How do I tell if a learner understood the finished video?

Ask them to complete one real task and record the steps where they hesitate or need help.

Related tools and alternatives

HeyGen

HeyGen suits presenter-led updates for different markets.

ElevenLabs

ElevenLabs is an audio-first alternative for an existing screen recording.

Canva

Canva is useful when the course relies on visual slides rather than an avatar.

Related guides

Produce AI-assisted video

Start with one lesson or explanation. Prototype script, voice and captions before producing the full video.

Tool Finder Compare

Further help from SEOSTUDIO

SEOSTUDIO Tooltips can help teams compare narrated demos, screen recording, and avatar production against the same learning objective.

SEOSTUDIO Tooltips ↗

Provider sources

www.synthesia.io ↗

docs.synthesia.io ↗

docs.synthesia.io ↗

docs.synthesia.io ↗

docs.synthesia.io ↗

docs.synthesia.io ↗

www.synthesia.io ↗

help.synthesia.io ↗

Editorial review ·

Based on vendor documentation and editorial evaluation. Validate the workflow in a pilot.